Corporate Services

Service Level Agreements (SLAs) and reports for:

• Minimum availability guaranteed for each connection.
• Average Provision Times for the service (45 calendar days).
• Average Time To Repair.
• Maximum Round Trip Delay.
• Maximum packet loss rate.
• Maximum Jitter value.

Applications

Your customers will be able to enjoy the different functions in using their Virtual Private Networks.

In Intranet Environments, the main applications offered by the Carrier MPLS service are:

• Collaboration among physically distant work groups: development of shared products, inventory management, customer support, SAP applications, ORACLE, ERP, etc.
• Files shared in real time, data backup, warehousing, etc.
• Corporate multimedia communications (audio and video).
• Telepresence Sessions

In the Extranet Environment, the service helps your customers to grow in their value chain, through applications that improve the relationship with their customers, suppliers, and partners, creating "Virtual Communities" in their activity sectors:

• For the customers: direct product sales, automatic signups, delivery of applications, collaboration on the development of new products/services, CRM applications, etc.
• For suppliers: exchange of catalogues, coordination of sales representatives with suppliers in the management of inventory and production, possibility of sharing news of common interest, remote training, etc.
• For partners: exchange of large volumes of data using EDI, collaboration on joint developments, etc.