IP Interconnection Services

Service Specifications

  • Access to the service: ports from 2 Mbps to 10 Gbps. Possibility of connection at multiple points/cities simultaneously.
  • Flexible charging: you can choose between a usage-based or flat rate.
  • Scalability: you can contract a port with greater access than the required bandwidth, adapting to your increased traffic needs, avoiding delays in the installation of a new access circuit/port.
  • Online access to statistical reports on usage and quality of service through our web pages.
  • Personalised attention with a single contact person.
  • Multi-Homing Service: for customers looking to maintain connections with other providers simultaneously.
  • IP address assignment: Telefonica has the credentials required to provide public addresses from RIPE and ARIN, the institutions that assign IP addresses in the US and Europe, in both IPV4 and IPV6 modes.

Main characteristics of the Service

Access
Supported accesses PPP, FR, ATM, HDLC, Ethernet
Speed (1)Up to 10 Gbps.
Network technology Cisco, Juniper
Private peering (Tier 1) Yes
Autonomous System (2)AS12956
Service Characteristics
OverbookingNo
Guaranteed availability
with penalties according to SLA (3)
Up to 100%
Round-Trip Delay (RTD)
Within Europe <50ms
Europe-USA<80 ms
Latam-USA<120 ms
Packet loss<0,1%
PricingFlat rate or usage-based
Minimum guaranteed capacityYes
Client notification in case of malfunction<15 min.
Service options
Multicast routing Yes
BGP4 Routing Yes
IP address reservationIPv4 e IPv6
Secondary DNSYes
Multimedia Quality Yes
Blackhole routingYes
DDoS ShieldOptional service
News FeedOptional service
Service management
Help Desk24x7
Online Reports and StatisticsReal Time
SLA1 month
Contract periodMinimum 1 year
Infoweb client portalYes
(1) Higher access speeds available upon request.
(2) For full routing information, see www.ripe.net
(3) SLA: Service Level Agreement
Service Levels
Availability: up to 100%, according to SLA
MTTRS < 4 hours
Packet loss < 0.1%
Delay (Round Trip delay):
    Within Europe: <50 ms
    Europe-USA: <80 ms
    Latam-USA: <120 ms